DoWithMe

Customer Support

Contact Us

Email Support

Please fill out the form below or email us directly. We will respond within 1-2 business days.

support@hblood.co.kr

Contact Form

Frequently Asked Questions

How do I delete my account?

Go to Profile > Settings > Delete Account in the app. Your posts, workout records and other data are deleted 30 days after withdrawal. You can also request deletion by emailing support@hblood.co.kr.

My presets disappeared. Can I recover them?

If you were signed in, your presets are automatically saved to the cloud. Try signing in again. Presets created while signed out are stored locally and cannot be recovered after uninstalling the app.

The timer doesn't work in the background.

Please exclude DoWithMe from battery optimization settings. iOS: Settings > General > Background App Refresh. Android: Settings > Battery > App Battery Management.

Can I use the same presets on another device?

Yes. Sign in with the same account and your presets will sync automatically.

What languages are supported?

We support 5 languages: Korean, English, Japanese, Spanish, and Chinese.